Published by Kodak Alaris Inc.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete ScanMate+ Account through Email

There are 2 methods to get your data (and account) deleted by ScanMate+:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to ScanMate+ using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get ScanMate+ to delete your account/data:


  1. To delete your ScanMate+ account, contact ScanMate+ via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify ScanMate+ of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to kci-service-support@redacted... Login to see email.



2. How to Delete ScanMate+ on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete ScanMate+".


3. Delete ScanMate+ on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "ScanMate+" and Click "Uninstall".



2 details about ScanMate+ app

1. Use the ScanMate+ Mobile App to quickly and easily send documents from your KODAK ScanMate i1150WN or KODAK i1190WN Scanner to your mobile device for portability and easy access when needed.

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Reported Deleting Issues

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