Published by MultiChoice Support Services (Pty) Ltd on Nov 5, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data DStv collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. reorder running apps
  10. control vibration
  11. prevent device from sleeping
  12. read TV channel/program information
  13. write TV channel/program information
  14. receive data from Internet


1. Delete DStv Account through Email

There are 2 methods to get your data (and account) deleted by DStv:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete DStv account remove DStv account


Now you understand what the Law says, Send your Request directly to DStv using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get DStv to delete your account/data:


  1. To delete your DStv account, contact DStv via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify DStv of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to help@redacted... Login to see email.



2. How to Delete DStv on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete DStv".


3. Delete DStv on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "DStv" and Click "Uninstall".



7 details about DStv app

how to delete DStv delete DStv guide

1. If you are a DStv customer in a country within our DStv territories, the DStv app enables you to stream live TV, catch up on your favourite series, movies and sport highlights or download to watch later offline, all on the go.

2. The Live TV and Catch Up content in the DStv app will be as per your DStv subscription package and country where your subscription is held.

3. Due to geo-blocking this content can only be played within the countries in the DStv territories.

4. For legal reasons, the DStv app is not available on uncertified Google devices.

5. As a DStv customer you can enjoy all of these features on the DStv app.

6. Please ensure that you are using a Google-certified device by going to Google Play Store Menu -> Settings -> Device Certification.

Liked DStv? you may also like other Entertainment apps like MyDStv; MyDStv SA; Ticketing Boxoffice; AlbKino24 - Filma Te Dubluar Ne Shqip;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Because i entered wrong phone number to recognition sms

    — by Eyasu mamo 2 years ago

  • My decoder was stolen

    — by NONDUMISO VILANA 2 years ago

  • Goodday please remove Owethubekwa03@redacted from the dstv as i have lost my phone and everything related to that email so i can reRegister my account using another email.

    — by Owethu 2 years ago

  • i do no want it anymore

    — by violet 2 years ago

  • please help me to delete DstvNow account

    — by GAONE MARTIN KARELE 3 years ago

  • I want to sign up with new decoder number

    — by Prince Benard 3 years ago

  • I cannot connect my smart card to my account so I want to try create another account

    — by Malambo Matimba 3 years ago

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