Published by Government of the District of Columbia on Sep 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data DC311 collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. full network access
  12. change your audio settings
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet


1. Delete DC311 Account through Email

There are 2 methods to get your data (and account) deleted by DC311:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete DC311 account remove DC311 account


Now you understand what the Law says, Send your Request directly to DC311 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get DC311 to delete your account/data:


  1. To delete your DC311 account, contact DC311 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify DC311 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mobile.octo@redacted... Login to see email.



2. How to Delete DC311 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete DC311".


3. Delete DC311 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "DC311" and Click "Uninstall".



2 details about DC311 app

how to delete DC311 delete DC311 guide

1. The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information.

Liked DC311? you may also like other Business apps like ADDC; CrowdCompass Events; DC Values; HKTDC Marketplace;

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