Published by Citrix on Feb 19, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Citrix Secure Mail collects from your device

  1. retrieve running apps
  2. find accounts on the device
  3. add or remove accounts
  4. read your own contact card
  5. modify your own contact card
  6. read calendar events plus confidential information
  7. add or modify calendar events and send email to guests without owners' knowledge
  8. find accounts on the device
  9. read your contacts
  10. modify your contacts
  11. approximate location (network-based)
  12. precise location (GPS and network-based)
  13. directly call phone numbers
  14. read phone status and identity
  15. read the contents of your USB storage
  16. modify or delete the contents of your USB storage
  17. read the contents of your USB storage
  18. modify or delete the contents of your USB storage
  19. view Wi-Fi connections
  20. read phone status and identity
  21. view network connections
  22. create accounts and set passwords
  23. full network access
  24. close other apps
  25. change your audio settings
  26. read sync settings
  27. run at startup
  28. use accounts on the device
  29. control vibration
  30. prevent device from sleeping
  31. toggle sync on and off
  32. manage document storage
  33. read your social stream
  34. read sync statistics
  35. read subscribed feeds
  36. write subscribed feeds
  37. receive data from Internet


1. Delete Citrix Secure Mail Account through Email

There are 2 methods to get your data (and account) deleted by Citrix Secure Mail:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Citrix Secure Mail account remove Citrix Secure Mail account


Now you understand what the Law says, Send your Request directly to Citrix Secure Mail using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Citrix Secure Mail to delete your account/data:


  1. To delete your Citrix Secure Mail account, contact Citrix Secure Mail via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Citrix Secure Mail of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to secureappsandroidsupport@redacted... Login to see email.



2. How to Delete Citrix Secure Mail on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Citrix Secure Mail".


3. Delete Citrix Secure Mail on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Citrix Secure Mail" and Click "Uninstall".



9 details about Citrix Secure Mail app

how to delete Citrix Secure Mail delete Citrix Secure Mail guide

1. Be it an enterprise or a BYOD program, you can confidently turn your mobile device into a business tool - managing emails from multiple accounts, calendars (business and personal), and contacts.

2. Citrix Secure Mail is a simple, yet robust email solution that does the job.

3. The app works seamlessly with Citrix Files, Citrix QuickEdit, Skype for Business, and GoToMeeting.

4. Secure Mail offers a rich and customizable experience on your mobile device.

5. All without compromising your personal data.

6. Keeps you connected.

7. Securely.

8. With Citrix Endpoint Management, you can also manage the app with security policies that suit your organization's needs.

Liked Citrix Secure Mail? you may also like other Business apps like Confide - secure messenger; Citrix Secure Web; Secure Notes; Secure Tasks;

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