Published by Charter/Spectrum on Nov 9, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Spectrum collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. read phone status and identity
  11. view network connections
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. control flashlight
  15. full network access
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet


1. Delete My Spectrum Account through Email

There are 2 methods to get your data (and account) deleted by My Spectrum:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Spectrum account remove My Spectrum account


Now you understand what the Law says, Send your Request directly to My Spectrum using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Spectrum to delete your account/data:


  1. To delete your My Spectrum account, contact My Spectrum via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Spectrum of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to SpectrumApp@redacted... Login to see email.



2. How to Delete My Spectrum on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Spectrum".


3. Delete My Spectrum on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Spectrum" and Click "Uninstall".



12 details about My Spectrum app

how to delete My Spectrum delete My Spectrum guide

1. One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

2. • We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.

3. • Check and manage your Spectrum Mobile data usage and plans.

4. • Chat with us in app, including live Spectrum customer service.

5. • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.

6. • Connect to Spectrum WiFi access points nationwide.

7. • Schedule one-time payments: Control how and when your Spectrum payment is sent.

8. • Spectrum TV: Stream movie and TV favorites right from your phone.

9. • Spectrum Sports: Never miss a game when you’re on the go.

10. • Spectrum News: Local news, weather, events and more.

11. • Spectrum Enterprise: For when your office means business.

Liked My Spectrum? you may also like other Tools apps like Spectrum Genius Mobile; Spectrum Genius Agricultural L; SpecScope Spectrum Analyzer 2; Spectrum Mobile Account;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to delete my account please

    — by Hanayo Trujillo 2 years ago