How to Delete Pelago Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data Pelago collects from your device

1. read the contents of your USB storage
2. read the contents of your USB storage
3. take pictures and videos
4. record audio
5. view Wi-Fi connections
6. view network connections
7. full network access
8. change your audio settings
9. run at startup
10. control vibration
11. prevent device from sleeping
12. receive data from Internet

1. Delete Pelago Account through Email

There are 2 methods to get your data (and account) deleted by Pelago:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Pelago using the form below:

Alternatively, you can follow these steps below to get Pelago to delete your account/data:

1. To delete your Pelago account, contact Pelago via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Pelago of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to support@redacted... Login to see email.

2. How to Delete Pelago on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Pelago".

3. Delete Pelago on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Pelago" and Click "Uninstall".

1. Pelago provides virtual substance use treatment solutions offered to employees and qualifying dependents, as well as health plan participants.

2. Upon getting started, Pelago delivers a unique care plan based on individual health, habits, genetics, and goals.

3. Looking to make a change to your relationship with alcohol, tobacco, or opioids? At Pelago, you get to decide your goal — whether that’s to quit, cut back, or reimagine your relationship with a substance — and we’ll help you take small steps toward big changes.

4. If you're not sure whether your company or health plan provides you and/or your dependents with access to Pelago, please contact your HR team or health plan.

5. Pelago provides virtual substance use support for individuals who want to change their relationship with alcohol, tobacco, or opioids.

6. Pelago Health is the leading digital clinic for substance use care and management.

7. Use the information shared with you by Pelago, your employer, or your health plan.

8. Or, it may be available to you as part of your health plan, and the cost may vary.

9. At Pelago, we deliver evidence-based care informed by the latest science.

10. Pelago is with its members every step of the way — helping them to navigate and overcome obstacles.

11. Pelago may be available at no cost to you through your employee benefits.

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