Published by Active Panda

Report an issue with Snow White.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Snow White?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Active Panda to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Snow White Customer Insights

Steps to Troubleshoot & Fix Snow White Issues

1. Fix Snow White Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Snow White: Restarting the app will resolve most errors.
  2. Update the Snow White App. Here is how:
    1. On Android goto PlayStore » Search for "Snow White" » Open Snow White » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Snow White » click "UPDATE".
  3. Clear Snow White app cache: Clearing cached data will force your app to retrieve the latest data directly from Snow White servers.
    1. On Android, goto Settings » Apps » Select "Snow White" » click Storage » click "Clear Cache".
  4. Check Snow White app permissions. If any of these permissions required to use your device's features are disenabled, Snow White might not work.
  5. Uninstall and reinstall Snow White. If nothing else has worked, completely uninstall Snow White then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Snow White not working


2. Fix Snow White Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Snow White be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Snow White not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Snow White may not be able to connect to the Internet when running in the background.

Reported Issues