Contact Мои дети Customer Service

Why should I report an Issue with Мои дети?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tele2 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Национальный сертификaт безопасности? Нет, спасибо.

1. Fix Мои дети Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Мои дети: Restarting the app will resolve most errors.
2. Update the Мои дети App. Here is how:
   1. On Android goto PlayStore » Search for "Мои дети" » Open Мои дети » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Мои дети » click "UPDATE".
3. Clear Мои дети app cache: Clearing cached data will force your app to retrieve the latest data directly from Мои дети servers.
   1. On Android, goto Settings » Apps » Select "Мои дети" » click Storage » click "Clear Cache".
4. Check Мои дети app permissions. If any of these permissions required to use your device's features are disenabled, Мои дети might not work.
5. Uninstall and reinstall Мои дети. If nothing else has worked, completely uninstall Мои дети then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Мои дети not working

2. Fix Мои дети Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Мои дети be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Мои дети not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Мои дети may not be able to connect to the Internet when running in the background.