Contact GeoBee Challenge Customer Service

Why should I report an Issue with GeoBee Challenge?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Geographic Society to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't give you correct answer during map portion of the gameSome of the pictures have no unique visual identifiers, like you're supposed to find a rock outcropping over water on the world map with no other clues.Give this game 5 stars.

2. You end up having to tap multiple times because it doesn't always register.Great app but most questions about the US are too specific while the questions about the rest of the world are more general, you can see it was designed for Americans...Quite like this for the range of games.

3. World geography is my lowest grade and I need to play this game often because it give me more memorization and make my brain sharp.I love the idea but it's glitchy.

4. I only wish that after you answer something incorrectly you were able to clearly see the map and/or picture of the correct answer so you could more easily learn.

5. Also wish that it would quiz more on capitals and locations of cities and ports.Touch is either too sensitive or mot sensitive enough.

6. Otherwise I think this is a fabulous way to brush up on geography!This mother father is always running in the background.

7. There are other apps out there that don't want to harvest your organs but work just the same.Very, very American focused.

8. And about a third are about US states.A little boring... I wish that there were more pictures.

9. References to things like transcontinental railroad without referencing continent or country.

10. Have come across an error- the sea between Australia and New Zealand is the Tasman Sea, not the Tasmanian Sea.

11. Questions very repetitive.

1. Fix GeoBee Challenge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GeoBee Challenge: Restarting the app will resolve most errors.
2. Update the GeoBee Challenge App. Here is how:
   1. On Android goto PlayStore » Search for "GeoBee Challenge" » Open GeoBee Challenge » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GeoBee Challenge » click "UPDATE".
3. Clear GeoBee Challenge app cache: Clearing cached data will force your app to retrieve the latest data directly from GeoBee Challenge servers.
   1. On Android, goto Settings » Apps » Select "GeoBee Challenge" » click Storage » click "Clear Cache".
4. Check GeoBee Challenge app permissions. If any of these permissions required to use your device's features are disenabled, GeoBee Challenge might not work.
5. Uninstall and reinstall GeoBee Challenge. If nothing else has worked, completely uninstall GeoBee Challenge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GeoBee Challenge not working

2. Fix GeoBee Challenge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GeoBee Challenge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GeoBee Challenge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GeoBee Challenge may not be able to connect to the Internet when running in the background.