Contact A Dog’s Story Customer Service

Why should I report an Issue with A Dog’s Story?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Colenso BBDO to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you can try to work on making it available for all devices plz😃 I really looked forward to this game because i luv dogs and i want to be safe around them( altough all dogs like me😅).Even tho I'm 12 and I grew up with dogs and ik what not to do and what to do or how to stroke them etc I still learned 1 new thing I would definitely recommend it to parents who have young children and are thinking about getting a dog.I really like this game! I hope in the future there will be a part two though :) anyway keep up the good work! ❤️💕I love it its useful for my dog and plus it's a big dog but I went to the pet fair yesterday about pets it was amazing but so crazy and loud but this game is better than that so thanks!This is kinda like the movie, "A Dogs Purpose", and I absoultly love that movie! (which is also saying I love this game even though it's short) Oh, yes, and if I may ask, could you...

2. LOVE IT, it's very good game, this game teach you how to meet a new dog without make them feel Uncomfeltable, I am a dog lover and I still learn many things from this game, I hope there's a next dog story, I'm waiting itI love this app I'm a dog lover and know quite a bit about dogs but this still taught me alot it is fun it teaches you and it's about dogs I love it.It is short I finished it in about thirty minutes so I deleted it but other than that great game 10/10.the game wouldn't work for my tablet, but the little psrts of the story that i did see had amazing graphics.

1. Fix A Dog’s Story Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart A Dog’s Story: Restarting the app will resolve most errors.
2. Update the A Dog’s Story App. Here is how:
   1. On Android goto PlayStore » Search for "A Dog’s Story" » Open A Dog’s Story » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A Dog’s Story » click "UPDATE".
3. Clear A Dog’s Story app cache: Clearing cached data will force your app to retrieve the latest data directly from A Dog’s Story servers.
   1. On Android, goto Settings » Apps » Select "A Dog’s Story" » click Storage » click "Clear Cache".
4. Check A Dog’s Story app permissions. If any of these permissions required to use your device's features are disenabled, A Dog’s Story might not work.
5. Uninstall and reinstall A Dog’s Story. If nothing else has worked, completely uninstall A Dog’s Story then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing A Dog’s Story not working

2. Fix A Dog’s Story Server issues & Internet Connection

1. Check network connection: An unstable Internet will make A Dog’s Story be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to A Dog’s Story not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, A Dog’s Story may not be able to connect to the Internet when running in the background.