Published by CLEVERBIT on Mar 22, 2024

Report an issue with Dino Puzzle.
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Why should I report an Issue with Dino Puzzle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CLEVERBIT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dino Puzzle Customer Insights

1. Good for kids too.the most colorful, well-designed dino characters I have ever seen in those kind of games) a very amuzing way to enjoy yourself when you have free time and want to be entertainedEdit I purchased the full game and i received the sms that ive been charged but i still cannkt play the full game.

2. Looks like it should only come up once, so I'm guessing my toddler keeps hitting the thumbs up icon that promps the "Review?" Pop- up.I tried to purchase the full game for $2.99 , It didn't unlock any of the puzzles, then I get a txt from my bank.

3. I will amend this review if I hear from them.Good game! My two year old especially likes hitting the balloons at the end of each puzzle because they pop and make funny noises.

4. Super cool game for my kid who loves dinosaurs!Great for my 3 year old puzzle skills and learning dinosaurs.

5. You can use an in-app purchase for $3 on this version of the game, or you can purchase the full version separately.

6. Where can i access the full version that I've just been charged for ??Very nice puzzle for kids.

7. TY CLEVERBITS.Super cool puzzle game to pass a lot of time away.

8. I just wanted to let anyone reading the comments NOT ๐Ÿšซ to buy it.Very happy with this puzzle game.

9. I see the game with the green dino icon and its askong me to pay again.

10. I've purchased ad free version on my phone, but it didn't work/register the upgrade on a tablet where my kid uses it and now it does.

11. Please note that there are two versions of this game.

Steps to Troubleshoot & Fix Dino Puzzle Issues

1. Fix Dino Puzzle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dino Puzzle: Restarting the app will resolve most errors.
  2. Update the Dino Puzzle App. Here is how:
    1. On Android goto PlayStore » Search for "Dino Puzzle" » Open Dino Puzzle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dino Puzzle » click "UPDATE".
  3. Clear Dino Puzzle app cache: Clearing cached data will force your app to retrieve the latest data directly from Dino Puzzle servers.
    1. On Android, goto Settings » Apps » Select "Dino Puzzle" » click Storage » click "Clear Cache".
  4. Check Dino Puzzle app permissions. If any of these permissions required to use your device's features are disenabled, Dino Puzzle might not work.
  5. Uninstall and reinstall Dino Puzzle. If nothing else has worked, completely uninstall Dino Puzzle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dino Puzzle not working


2. Fix Dino Puzzle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dino Puzzle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dino Puzzle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dino Puzzle may not be able to connect to the Internet when running in the background.

Reported Issues