Published by CLEVERBIT on Sep 8, 2024

contact Dino Puzzle Chat with our AI-based Dino Puzzle Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Dino Puzzle?



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Why chat with our AI Dino Puzzle Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Dino Puzzle.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Good for kids too.the most colorful, well-designed dino characters I have ever seen in those kind of games) a very amuzing way to enjoy yourself when you have free time and want to be entertainedEdit I purchased the full game and i received the sms that ive been charged but i still cannkt play the full game.

2. Looks like it should only come up once, so I'm guessing my toddler keeps hitting the thumbs up icon that promps the "Review?" Pop- up.I tried to purchase the full game for $2.99 , It didn't unlock any of the puzzles, then I get a txt from my bank.

3. I will amend this review if I hear from them.Good game! My two year old especially likes hitting the balloons at the end of each puzzle because they pop and make funny noises.

4. Super cool game for my kid who loves dinosaurs!Great for my 3 year old puzzle skills and learning dinosaurs.

5. You can use an in-app purchase for $3 on this version of the game, or you can purchase the full version separately.

6. Where can i access the full version that I've just been charged for ??Very nice puzzle for kids.

7. TY CLEVERBITS.Super cool puzzle game to pass a lot of time away.

8. I just wanted to let anyone reading the comments NOT 🚫 to buy it.Very happy with this puzzle game.

9. I see the game with the green dino icon and its askong me to pay again.

10. I've purchased ad free version on my phone, but it didn't work/register the upgrade on a tablet where my kid uses it and now it does.

11. Please note that there are two versions of this game.

Steps to Troubleshoot & Fix Dino Puzzle Issues

1. Fix Dino Puzzle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dino Puzzle: Restarting the app will resolve most errors.
  2. Update the Dino Puzzle App. Here is how:
    1. On Android goto PlayStore » Search for "Dino Puzzle" » Open Dino Puzzle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dino Puzzle » click "UPDATE".
  3. Clear Dino Puzzle app cache: Clearing cached data will force your app to retrieve the latest data directly from Dino Puzzle servers.
    1. On Android, goto Settings » Apps » Select "Dino Puzzle" » click Storage » click "Clear Cache".
  4. Check Dino Puzzle app permissions. If any of these permissions required to use your device's features are disenabled, Dino Puzzle might not work.
  5. Uninstall and reinstall Dino Puzzle. If nothing else has worked, completely uninstall Dino Puzzle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dino Puzzle not working


2. Fix Dino Puzzle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dino Puzzle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dino Puzzle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dino Puzzle may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!