Contact Veriff

Published by Veriff

Updated: Mar 29, 2023

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with Veriff.

Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Veriff?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Veriff to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Veriff Features and Description

The Veriff demo app allows you to test our verification flows as a client during integration or just a curious cat. In case you don’t use Veriff for online identity verification, here are a few reasons why our clients choose us: 1. Top performing clients get pass rates up to 93% 2. The average session time is under 60 seconds 3. We support over 190 countries and 45 languages 4. Real-time feedback guides users through the process 5. No device or OS left behind, our software plays nice with everyone About Veriff Veriff makes it easy to connect with honest customers. With the combined forces of machine learning and eagle-eyed specialists, Veriff is always two steps ahead of digital fraud. AI speeds up sessions with immediate feedback, while manual checks by our verification gurus nip risks in the bud. You can also check out our privacy policy here: https://www.veriff.com/privacy-policy.

Troubleshoot and Solve Common Veriff Issues

How to Fix Veriff Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Veriff, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if Veriff is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Veriff user reports here >>. If other users are reporting that Veriff is down, you'll need to wait until Veriff itself fixes the issue.