Contact Smolsies Customer Service

Why should I report an Issue with Smolsies - My Cute Pet House?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TutoTOONS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Like I haven't tried that, and uninstalling then reinstalling, and a half dozen other basic fixes before I bothered to contact them.This game is nice but many things are locked by adds 😔 and the meger should allow you to merge your pets your own way and the money is hard to earn to get atleast 30₹ you need to watch an add but one thing I love is the pets are cute the minigames are good 👍 and the rooms are great 😃 Also the waiting time is a bit frustrating it shows 3 or 2 hours but I love the game recommend for all ages 😀This is very fun and the subscription thing worked well I recommend for you little ones I bet they will be entertained for Hours, if you don't know what it's about I'll tell you! So, the game is like so you can get different pets and there is a subscription and sign in to get fun stuff but if you don't feel comfortable subscribeing you don't have to but I definitely recom...

2. And just to let know i am obsessed with tutotoons!😉I love 💗this game it is really fun🙌 and I love the fact that you unhatch eggs, but there is one slight problem the game is really slow🐢 I don't know if it's my device or the game but it's a bit of a problem witch makes it really hard to hatch eggs.

3. 🆘 Advantage: They upgraded the game since I last had it and WELL 🏆done! I love the new eggs you can unhatch and new presents like the garden🍅🍎🍇🍓.

4. And there is also fun games🏀 to play to collect lots of different awards🎉🏆 Thank you🔚This game is quite good.

5. Also, 40 hours for an egg to hatch?! Way too long!! My daughter still enjoys it, but please fix!This game was okay, but don't expect too much from it.

6. I've been waiting over a week for them to fix it, unable to move forward with my game.

7. The hopping game is my favorite game.

8. I watch ads to gain access to things (like hats and more tokens) but it doesn't give those things to me once I've watched the ad.

9. I have to watch the same ad about 5 times before I get what I should've gotten after watching it the first time.

10. Ive been playing it for a long time because it gives me furniture if i win.

11. Waaaaay too many ads of course, and the very last baby I hatched is starving because they took the baby bottle away.

1. Fix Smolsies Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smolsies: Restarting the app will resolve most errors.
2. Update the Smolsies App. Here is how:
   1. On Android goto PlayStore » Search for "Smolsies" » Open Smolsies - My Cute Pet House » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smolsies » click "UPDATE".
3. Clear Smolsies - My Cute Pet House app cache: Clearing cached data will force your app to retrieve the latest data directly from Smolsies servers.
   1. On Android, goto Settings » Apps » Select "Smolsies - My Cute Pet House" » click Storage » click "Clear Cache".
4. Check Smolsies app permissions. If any of these permissions required to use your device's features are disenabled, Smolsies might not work.
5. Uninstall and reinstall Smolsies. If nothing else has worked, completely uninstall Smolsies then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smolsies not working

2. Fix Smolsies Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smolsies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smolsies not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smolsies may not be able to connect to the Internet when running in the background.