Published by SpriteBox LLC

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SpriteBox Coding?



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What users are saying

1. Expected more levels, but it does a good job of teaching you, not by memorization (which I believe is a bad type of learning), but by helping your brain learn to convert basic code is to simple mental images, like an up or down arrowThis is a great application for children who have interest in learning robotics coding.

2. My 5 years old daughter would hava loved to keep playingThe only thing letting this game down is a lack of multiple profiles for different childrenMy kids love this game! We started with Lightbot, and as soon as I found this one, they were absolutely hooked!Great for learning to code.

3. Even my 5 year old could perform the written coding tasks, he did his best to "read" for it.This is supposed to be available in family play but it's not, so it's just stuck in my phone where the child it was intended for can't use it.Great story! Textual language is C, so it's bad for kids, but everything other is perfectExcellent for kids.

4. Please try again later." Please, help me.This was an amazing game to learn coding for the kids! I used coding hour and that convinced me to buy this.

5. I am enjoying it as well.This is an amazing game to teach kids coding skills.

6. The only "problem" was that the children finished the game within one day and a half, they were totally passionate about it, the Mario that makes us smarter.

7. But when I wanted to install it in my daugter's tablet, which has the same acoount, I couldn't manage to do it.

8. When I tried to install it through my computer, it said "An unexpected error has occurred.

9. I purchased this application in my samsung note 8 phone.

10. It said on the screen " you already own this item" and didn't install it.

11. My 6 year old loves it and is learning quickly.

Steps to Troubleshoot & Fix SpriteBox Coding Issues

1. Fix SpriteBox Coding Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SpriteBox Coding: Restarting the app will resolve most errors.
  2. Update the SpriteBox Coding App. Here is how:
    1. On Android goto PlayStore » Search for "SpriteBox Coding" » Open SpriteBox Coding » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SpriteBox Coding » click "UPDATE".
  3. Clear SpriteBox Coding app cache: Clearing cached data will force your app to retrieve the latest data directly from SpriteBox Coding servers.
    1. On Android, goto Settings » Apps » Select "SpriteBox Coding" » click Storage » click "Clear Cache".
  4. Check SpriteBox Coding app permissions. If any of these permissions required to use your device's features are disenabled, SpriteBox Coding might not work.
  5. Uninstall and reinstall SpriteBox Coding. If nothing else has worked, completely uninstall SpriteBox Coding then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SpriteBox Coding not working


2. Fix SpriteBox Coding Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SpriteBox Coding be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SpriteBox Coding not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SpriteBox Coding may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Eric Demel

Hi, I was wondering if there is a way to set up accounts in order to save individual progress. I would be willing to purchase the app. I am a big fan of Lightbot and Spritebox coding.

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