Contact Puzzle Games Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. You have to exit app, press buy, or let the game crash to get off this screen.My four year old loves these games! I can see her getting better each time she plays, and they are just at the right level to challenge her but not frustrate her too much.

2. Thanks for providing these for free :) Its a great resource to entertain her when I'm in appointments!Good educational game however my 3 year old keeps getting frustrated with all the ads.

3. Would like to see more options in the games though.3 year old enjoyed the game and friendly animal characters.

4. Mostly able to play on his own (needed help to skip ads)My 3yo loves to play the memory match game.

5. Just a suggestion: no ads in games for toddlers.The adds pop up unexpected, i had to deinstall multiple apps after my 4 year old had kidnapped my phone.

6. I like the sounds because they help him identify and match .My child really enjoys playing this game.

7. Exiting the game and opening again fixes that.Great graphics and wonderful ideas.

8. Though I don't like that it shows ads even though I disabled them.Good games, but can be a little buggy.

9. The games are very repetitive and often trick the young mind into buying something.

10. If you accidentally click those locked levels, a pop up shows.

11. He tends to touch it accidentally directing him to other pages.

1. Fix Puzzle Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Puzzle Games: Restarting the app will resolve most errors.
2. Update the Puzzle Games App. Here is how:
   1. On Android goto PlayStore » Search for "Puzzle Games" » Open Puzzle Games for Kids 3 Years » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puzzle Games » click "UPDATE".
3. Clear Puzzle Games for Kids 3 Years app cache: Clearing cached data will force your app to retrieve the latest data directly from Puzzle Games servers.
   1. On Android, goto Settings » Apps » Select "Puzzle Games for Kids 3 Years" » click Storage » click "Clear Cache".
4. Check Puzzle Games app permissions. If any of these permissions required to use your device's features are disenabled, Puzzle Games might not work.
5. Uninstall and reinstall Puzzle Games. If nothing else has worked, completely uninstall Puzzle Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Puzzle Games not working

2. Fix Puzzle Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Puzzle Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Puzzle Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Puzzle Games may not be able to connect to the Internet when running in the background.