Published by Viacraft Mobile on Jan 13, 2024

Report an issue with Skins.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Skins for Minecraft?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Viacraft Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Skins Customer Insights

Steps to Troubleshoot & Fix Skins Issues

1. Fix Skins Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Skins: Restarting the app will resolve most errors.
  2. Update the Skins App. Here is how:
    1. On Android goto PlayStore » Search for "Skins" » Open Skins for Minecraft » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skins » click "UPDATE".
  3. Clear Skins for Minecraft app cache: Clearing cached data will force your app to retrieve the latest data directly from Skins servers.
    1. On Android, goto Settings » Apps » Select "Skins for Minecraft" » click Storage » click "Clear Cache".
  4. Check Skins app permissions. If any of these permissions required to use your device's features are disenabled, Skins might not work.
  5. Uninstall and reinstall Skins. If nothing else has worked, completely uninstall Skins then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Skins not working


2. Fix Skins Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Skins be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Skins not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Skins may not be able to connect to the Internet when running in the background.

Reported Issues