Published by BabyBus on Dec 12, 2024

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Why should I report an Issue with Baby Panda's Kids Safety?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BabyBus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Baby Panda's Kids Safety image 1 contact Baby Panda's Kids Safety image 2

Ba Customer Insights

1. So, I can't rate the game itself since it never opened to play.Used to work on Samsung Galaxy Note 10, not anymore....uninstalled, reinstalled, updated, cleared memory cache......gets to start screen with big red circle "play button" then freezes to black screen..shame, my daughter loves this game.i love this app.

2. For amusement park, home safety, and the outdoor playground.My friend's love this game so if you can unlock the other doors Everytime when i connect to the internet it friez so please help us to make it fun thanksAt first they tell us what to do but after that they again tell how to play.

3. The game teaches how to keep safe the children.

4. However a fire can happen anywhere but I like for the game it gives an example in the store.

5. There's not many ads.This game just played with a black screen.

6. this glich is the best!!!❤This is a nice game.

7. Tried to uninstall the game and re-download, but nothing worked.

8. At least, after first time when I play it again they shall not tell us how to play.

9. But I do like how it teaches children to be safe and situation since like fire getting lost etc.

10. My mother has gotten into two accidents and one of them I was involved and your safter in the middle seat and it gives you a choice of either the left or right no middle.

11. My son was bored because they tell us again and again to play so please fix this.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Panda's Kids Safety » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Panda's Kids Safety app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Panda's Kids Safety" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues