Contact Ba Customer Service

Why chat with our AI Ba Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ba.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I'll mention your game link in credits.I did one person and the game stoped and hasn't been turning on or if it does playing it always kicks me outThere are ads that pop up and i cant tell you how many times my 5 year old has clicked on them.

2. I don't even wanna rate it 1...it should be 0...It only shows a blank screen.I loved this game it tells us that we don't have to feel afraid in such situations ,but we have to help ourself my sister loved it she said that it is awsome game.

3. But overall a fun, educating and interactive game.Omg would be so amazing if AFFORDABLE , BABY LOVES BUT CAN ONLY DO ONE DINO AND 700 RAND FOR PREMIUM ??? MSP SHE WAS SO SADGreat game and all, but you get done with stuff way too fast.

4. Wonderful game! I found it very educative, can I use its videos on my youtube channel.

5. This is for pre schoolers!I advice you not to download this dumb game.

6. Also, this game is for like 4 year olds.

7. Why is there a quote that says "don't screw around with bees"? That's not appropriate for kids.

8. It doesn't work after download it.

9. Also, I don't think the names of medicine is needed.

10. My sister is really disappointed.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Panda's Emergency Tips » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Panda's Emergency Tips app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Panda's Emergency Tips" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.