Published by RV GamesStudio

Report an issue with My Cotton Candy Shop.
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Why should I report an Issue with My Cotton Candy Shop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RV GamesStudio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

My Cotton Candy Shop Customer Insights

Steps to Troubleshoot & Fix My Cotton Candy Shop Issues

1. Fix My Cotton Candy Shop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Cotton Candy Shop: Restarting the app will resolve most errors.
  2. Update the My Cotton Candy Shop App. Here is how:
    1. On Android goto PlayStore » Search for "My Cotton Candy Shop" » Open My Cotton Candy Shop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Cotton Candy Shop » click "UPDATE".
  3. Clear My Cotton Candy Shop app cache: Clearing cached data will force your app to retrieve the latest data directly from My Cotton Candy Shop servers.
    1. On Android, goto Settings » Apps » Select "My Cotton Candy Shop" » click Storage » click "Clear Cache".
  4. Check My Cotton Candy Shop app permissions. If any of these permissions required to use your device's features are disenabled, My Cotton Candy Shop might not work.
  5. Uninstall and reinstall My Cotton Candy Shop. If nothing else has worked, completely uninstall My Cotton Candy Shop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Cotton Candy Shop not working


2. Fix My Cotton Candy Shop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Cotton Candy Shop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Cotton Candy Shop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Cotton Candy Shop may not be able to connect to the Internet when running in the background.

Reported Issues