Contact Monster Math 2 Customer Service

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1. Is the purchase cost a recurring ir one time payment?I wish we had found this app when my daughter started school! It is a great way to learn numbers and shapes!! I love playing it too! When I had problems with my Gmail account while I was trying to upgrade, customer service was sooo helpful and easily fixed the problem!I can't find a way to track my kids progress.

2. He is so happy and learning so I'm happy too!!Couldn't find anything in the settings to turn the sound off, no tutorial mode to explain game mechanics, no teaching at all, each level goal is only a translucent gray lettering on the top of the screen with no alert to when it changes.

3. I'm glad we gave him this gift!!my kid loves the game she loves the mathemati problems.It help her math facts a really fun game!Like the game but It would be good if we did harder math and finish the story.

4. Grandson loves ir...BUT after a short time apparently reached the end of 'free' play and it wanted us to upgrade.

5. Purchased 30mins ago and can't figure out how to get a refund.My grandson enjoys math now and he is learning a lot quicker .

6. Every time I try to buy the expert it says a parent must complete the transaction, yet nothing is coming up in th family link for approval.

7. My son is 6, we were doing grade 5 math and the goal was to identify numbers equations larger than 2.

8. I mean take a walk or get a shock? what does that even mean?! I hope you let us finish the story so we could get to cooler villans 😁😁😁☠☠☠.

9. Ive seen many apps advertise a 'free version' indicating there is a purchased version available after trial.

10. How misleading to put in title FREE when its not... To respond to developer's response, i would say full disclosure would be appreciated.

11. Definitely want to upgrade as my son absolutely loves the app!This is too easy.

1. Fix Monster Math 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Monster Math 2: Restarting the app will resolve most errors.
2. Update the Monster Math 2 App. Here is how:
   1. On Android goto PlayStore » Search for "Monster Math 2" » Open Monster Math 2: Fun Kids Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Monster Math 2 » click "UPDATE".
3. Clear Monster Math 2: Fun Kids Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Monster Math 2 servers.
   1. On Android, goto Settings » Apps » Select "Monster Math 2: Fun Kids Games" » click Storage » click "Clear Cache".
4. Check Monster Math 2 app permissions. If any of these permissions required to use your device's features are disenabled, Monster Math 2 might not work.
5. Uninstall and reinstall Monster Math 2. If nothing else has worked, completely uninstall Monster Math 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Monster Math 2 not working

2. Fix Monster Math 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Monster Math 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Monster Math 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Monster Math 2 may not be able to connect to the Internet when running in the background.