Contact Dinosaurs Customer Service

Why should I report an Issue with Dinosaurs for kids - Jurassic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MagisterApp - Educational Games for kids to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've found a few glitches (such as when putting the triceratops bones together, the front leg bones don't click into place over the predawn background like the rest of the bones do, and instead appear slightly to the side), but other than that it's a good game and most kiddos can overlook a little design wonkiness.I honestly love this.

2. Then it prompts you to buy an ice age game similar..🙄. Which I purchased as well .Good fun for my boy to play and explore learning about dinosaurs from.

3. That's the only way you can play and I'm just We can.Over all good game for dino loving kids.

4. It's a child's game, and it's worse than the adult mobile games I play.

5. At least the games I play u can play the full game if u want without buying anything, free to play.

6. So far, so good.I hate this game after the parachute will let you Play so if you pay for it.

7. If u wanna move ahead faster, u can buy stuff,but it's optional it doesn't block u from playing the game if u don't pay u are stuck with the same old stuff over and over with popop-ups left and right.

8. The reason I gave this review a four-star is that although it is a great game it's somewhat short and after purchasing it I'd expect it to have more to it but for what it is it is a great game and it works well.

9. SMH.It's weird that it FORCES you to rate the game in order to keep playing... Otherwise, not bad.

10. EDIT: turns out it wants you to rate the app before you find out 99% of the game is locked behind a paywall.

11. But that helps find the peices! I think this game is the best paleontology game on the market period.

1. Fix Dinosaurs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dinosaurs: Restarting the app will resolve most errors.
2. Update the Dinosaurs App. Here is how:
   1. On Android goto PlayStore » Search for "Dinosaurs" » Open Dinosaurs for kids - Jurassic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dinosaurs » click "UPDATE".
3. Clear Dinosaurs for kids - Jurassic app cache: Clearing cached data will force your app to retrieve the latest data directly from Dinosaurs servers.
   1. On Android, goto Settings » Apps » Select "Dinosaurs for kids - Jurassic" » click Storage » click "Clear Cache".
4. Check Dinosaurs app permissions. If any of these permissions required to use your device's features are disenabled, Dinosaurs might not work.
5. Uninstall and reinstall Dinosaurs. If nothing else has worked, completely uninstall Dinosaurs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dinosaurs not working

2. Fix Dinosaurs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dinosaurs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dinosaurs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dinosaurs may not be able to connect to the Internet when running in the background.