AppContacterPublished by TIANKE(HONGKONG)INDUSTRY CO.,LTD
Contact OF-SKY Customer Service
Chat with our AI-based OF-SKY Support
Why chat with our AI OF-SKY Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of OF-SKY.
- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix OF-SKY Issues
1. Fix OF-SKY Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart OF-SKY: Restarting the app will resolve most errors.
- Update the OF-SKY App. Here is how:
- On Android goto PlayStore » Search for "OF-SKY" » Open OF-SKY » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for OF-SKY » click "UPDATE".
- Clear OF-SKY app cache: Clearing cached data will force your app to retrieve the latest data directly from OF-SKY servers.
- On Android, goto Settings » Apps » Select "OF-SKY" » click Storage » click "Clear Cache".
- Check OF-SKY app permissions. If any of these permissions required to use your device's features are disenabled, OF-SKY might not work.
- Uninstall and reinstall OF-SKY. If nothing else has worked, completely uninstall OF-SKY then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing OF-SKY not working
2. Fix OF-SKY Server issues & Internet Connection
- Check network connection: An unstable Internet will make OF-SKY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to OF-SKY not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, OF-SKY may not be able to connect to the Internet when running in the background.
Reported Issues
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