Report an issue with OF-SKY.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with OF-SKY?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TIANKE(HONGKONG)INDUSTRY CO.,LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

OF-SKY Customer Insights

Steps to Troubleshoot & Fix OF-SKY Issues

1. Fix OF-SKY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart OF-SKY: Restarting the app will resolve most errors.
  2. Update the OF-SKY App. Here is how:
    1. On Android goto PlayStore » Search for "OF-SKY" » Open OF-SKY » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OF-SKY » click "UPDATE".
  3. Clear OF-SKY app cache: Clearing cached data will force your app to retrieve the latest data directly from OF-SKY servers.
    1. On Android, goto Settings » Apps » Select "OF-SKY" » click Storage » click "Clear Cache".
  4. Check OF-SKY app permissions. If any of these permissions required to use your device's features are disenabled, OF-SKY might not work.
  5. Uninstall and reinstall OF-SKY. If nothing else has worked, completely uninstall OF-SKY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OF-SKY not working

2. Fix OF-SKY Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make OF-SKY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OF-SKY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OF-SKY may not be able to connect to the Internet when running in the background.

Reported Issues