Contact Animals Customer Service

Why chat with our AI Animals Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Animals.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. A good enhancement is to allow switching between clipart and picture view.The app keep on closing while offline.But your other apps didn't.

2. It's a great app for my kid but it keeps on closing while offline.

3. Excellent app, but some of the animal clip arts can be better.

4. Can you update it? My son would like to use it offline.

5. Thank you.Very decent and educational app for my 3 year old.

6. He already learnt the names of all the animals in the app.

1. Fix Animals Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Animals: Restarting the app will resolve most errors.
2. Update the Animals App. Here is how:
   1. On Android goto PlayStore » Search for "Animals" » Open Animals for kids: Color & Draw » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Animals » click "UPDATE".
3. Clear Animals for kids: Color & Draw app cache: Clearing cached data will force your app to retrieve the latest data directly from Animals servers.
   1. On Android, goto Settings » Apps » Select "Animals for kids: Color & Draw" » click Storage » click "Clear Cache".
4. Check Animals app permissions. If any of these permissions required to use your device's features are disenabled, Animals might not work.
5. Uninstall and reinstall Animals. If nothing else has worked, completely uninstall Animals then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Animals not working

2. Fix Animals Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Animals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Animals not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Animals may not be able to connect to the Internet when running in the background.