Contact Der Die Das Customer Service

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1. It says wrong password but I've never had an account so unsure how I have the wrong password.Nice game! I enjoyed so much the mixed level! Easy to learn and memorize new words with their articles! Consider adding some audios for each word pronounciation! o (∩ ω ∩) oIt is good but there should be a voice repeating the word combined with the article to help children recognize it.but the repeated music is really annoying.It would be 5 stars if Audio Pronunciation of the words was added.

2. Please do this in the next upgrades to make it even more wonderful.This game makes learning articles very easy... And there are many different types of games for article in this one app... I loved it...Seems good so far.

3. I really like how the games is designed to learn fast and easy but it doesn't let me get passed the third level.

4. Also, matching figures do little to teach about articles, since you don't need to know the word or the correct article to do it.

5. Otherwise the graphics are great and it is fun.Thought it would be a bit too childish for me as an adult but found it engaging and I did actually learn some articles in the process.

6. I've completed Level 1 School, Level 2 Pets and Level 3 Face successfully yet it doesn't let me play the 4th Level.

7. I am good at learning the verbs but never the articles so hopefully this helps.

8. HelpI let my kid play for less than 5 minutes before spotting a mistake (Schultashe instead of Schultasche).

9. Only reason I didn't give 5 stars, it doesn't let me log in/register.

10. I will probably buy the full game.Hi, this app is really amazing.

11. I wish it could pronounce the words.

1. Fix Der Die Das Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Der Die Das: Restarting the app will resolve most errors.
2. Update the Der Die Das App. Here is how:
   1. On Android goto PlayStore » Search for "Der Die Das" » Open Der Die Das – German Game of A » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Der Die Das » click "UPDATE".
3. Clear Der Die Das – German Game of A app cache: Clearing cached data will force your app to retrieve the latest data directly from Der Die Das servers.
   1. On Android, goto Settings » Apps » Select "Der Die Das – German Game of A" » click Storage » click "Clear Cache".
4. Check Der Die Das app permissions. If any of these permissions required to use your device's features are disenabled, Der Die Das might not work.
5. Uninstall and reinstall Der Die Das. If nothing else has worked, completely uninstall Der Die Das then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Der Die Das not working

2. Fix Der Die Das Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Der Die Das be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Der Die Das not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Der Die Das may not be able to connect to the Internet when running in the background.