Published by Hyprsense

Report an issue with Hyprface.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Hyprface?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hyprsense to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hyprface Customer Insights

1. The description states "Hyprface app is a demo app for showcasing Hyprface software development kit.". This is a beta release (V 0.3.?). It has limited overlays, no recording, limited mostly because it's in beta and it's a demo.

2. After initial blue screen with Hyprface logo comes black screen and nothing happens.

3. Doesn't always capture the entire face and facial changes.

4. Overall, not bad for a beta demo.

5. If you want more, get the SDK and not a demo.Seems pointless.

6. Doesn't capture all facial shapes.

7. Also limited number of characters might get you bored.

8. Crashed 4 different times before I moved on.Samsung A50.

9. For as much as i paid for it im expecting more.Good response time but sometimes it's way too fast.

10. Very dissappointing.I am on a chromebook and was not even able to opent his app after downloading it.

11. Is this app to just see our face in 3D animation that is available.

Steps to Troubleshoot & Fix Hyprface Issues

1. Fix Hyprface Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hyprface: Restarting the app will resolve most errors.
  2. Update the Hyprface App. Here is how:
    1. On Android goto PlayStore » Search for "Hyprface" » Open Hyprface » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hyprface » click "UPDATE".
  3. Clear Hyprface app cache: Clearing cached data will force your app to retrieve the latest data directly from Hyprface servers.
    1. On Android, goto Settings » Apps » Select "Hyprface" » click Storage » click "Clear Cache".
  4. Check Hyprface app permissions. If any of these permissions required to use your device's features are disenabled, Hyprface might not work.
  5. Uninstall and reinstall Hyprface. If nothing else has worked, completely uninstall Hyprface then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hyprface not working


2. Fix Hyprface Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hyprface be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hyprface not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hyprface may not be able to connect to the Internet when running in the background.

Reported Issues