Published by Pomo Protocol

contact POMO: Bitcoin Cloud Mining App Chat with our AI-based POMO Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with POMO?



characters left:

Why chat with our AI POMO Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of POMO.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact POMO: Bitcoin Cloud Mining App image 1   contact POMO: Bitcoin Cloud Mining App image 2


What users are saying

1. Interface looks nice, mining rate is pretty good , you're kind of getting spammed with ads but overall it's a great app and hope it will be even a greater project.It start crashing after mining 10 coins and in front of there is no way to start mining again it wants energy, energy wants to show you ad, when you click for it app kick you out automatically.Remove the energy gain.

2. I'd like to see more events to enable more 6* evolutions for free because that is probably the biggest setback for new users.A bad idea for a crypto from the start, and what has to be recycled bs from every white paper ever, this project was an obvious rug pull that's still allowed to be on the app store.

3. Idiots.When u click on start it asks if you want to watch ads for energy , u click yes and nothing happens for a few moments and then the app crashes and closes out.

4. Can the development team fix this?It's Mining has been on 1520 for weeks now! Then it goes up to 1540, back to 1530, and then back to 1540... This app was excellent, now, it's not working properly.Scam app.

5. Please fix this dev.I am not getting ads for the past 10 days against my downliners who are getting them regularly and surpassed me in terms of accumulation of coins where my total coins stood at 890 my downliners have crossed 1100 and above.

6. But for early-mid game, this is the first free to play that is pretty much free to play and very fun to play.

7. I respect the Developers team and wanted to contribute from my side by paying for premium version.

8. Will gladly pay for the premium version eventhough the usecases for me is satisfied with free version.

9. Will pay for the exceptional work.Great game, it is a pretty old game so there are a lot stronger and have the upper hand.

10. They requested for bnb as withdrawal fee which I sent to the app but I never received my tokens they stop responding to messages on all channelsReferral code ---> CXWIQSNB .

11. However, they hold a lot of free events to get you on your feet to at least get you through their content.

Steps to Troubleshoot & Fix POMO Issues

1. Fix POMO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart POMO: Restarting the app will resolve most errors.
  2. Update the POMO App. Here is how:
    1. On Android goto PlayStore » Search for "POMO" » Open POMO: Bitcoin Cloud Mining App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for POMO » click "UPDATE".
  3. Clear POMO: Bitcoin Cloud Mining App app cache: Clearing cached data will force your app to retrieve the latest data directly from POMO servers.
    1. On Android, goto Settings » Apps » Select "POMO: Bitcoin Cloud Mining App" » click Storage » click "Clear Cache".
  4. Check POMO app permissions. If any of these permissions required to use your device's features are disenabled, POMO might not work.
  5. Uninstall and reinstall POMO. If nothing else has worked, completely uninstall POMO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing POMO not working


2. Fix POMO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make POMO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to POMO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, POMO may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!