Published by Cuemath on Oct 25, 2024

contact Cuemath: Math Games & Classes Chat with our AI-based Cuemath Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Cuemath?



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Why chat with our AI Cuemath Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Cuemath.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I see both my kids name but when I click my account only option available is helpdesk.It's very good for children children can learn maths my child get were two medals from the school on calculating very fast.It really helped my child to clear her concepts and, here she is able to practice a lot.l really recommend 'Cuemath'.This app is good but can, be better sometimes after I finish a planet of maths problems it crashes please fix that problemGood app, for learning and playing with Mathematics.

2. I encourage every child to download the application and enjoy maths on daily basis.The teacher is very kind and always understands if we need to cancel.

3. Thank youHi, I use to take cuemath classes but I had to stop due to issues with my teacher, she was always biased to this one student, she would always say that he was better than me and I sucked at math because this one student was better than me.

4. While I was taking cuemath classes my teacher recemended this app to me, so I downloaded it, it was okay, but once I stopped taking these classes it stopped working wich is understandable.

5. It is very engrossing for my child and she does not want to leave the mobile and the practice tables.

6. One suggestion would be to allow us parents to increase or decrease the timeout for all questions modulewise, so that the child can have time to think for a while before answering.

7. I would want my child to think rather than enter into the rat race of high points even if it meant that she marks the answers by fluke.

8. Cuemath has helped tremendously!! and the app is also very helpful.I still cannot see reschedule and cancellation options.

9. Just a little bit lagging sometimes 👍🏻It is a very good app for learning maths .

10. The app is okay but the classes are not!A really nice experience to have some challenges in mathematics daily.

11. More importantly is the daily multiplication tables practice.

Steps to Troubleshoot & Fix Cuemath Issues

1. Fix Cuemath Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cuemath: Restarting the app will resolve most errors.
  2. Update the Cuemath App. Here is how:
    1. On Android goto PlayStore » Search for "Cuemath" » Open Cuemath: Math Games & Classes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cuemath » click "UPDATE".
  3. Clear Cuemath: Math Games & Classes app cache: Clearing cached data will force your app to retrieve the latest data directly from Cuemath servers.
    1. On Android, goto Settings » Apps » Select "Cuemath: Math Games & Classes" » click Storage » click "Clear Cache".
  4. Check Cuemath app permissions. If any of these permissions required to use your device's features are disenabled, Cuemath might not work.
  5. Uninstall and reinstall Cuemath. If nothing else has worked, completely uninstall Cuemath then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cuemath not working


2. Fix Cuemath Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cuemath be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cuemath not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cuemath may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by KRISHNAP PRIYA E

I want to become a tutor. but it showing as a student

— 3 years ago by Rachel McGraw

Please cancel and take my phone number off the list. Thanks

— 3 years ago by Sunita

Pls delete my student account with the name of 'Deepika' and phone no. 9686709266

— 3 years ago by Light

Please delete my account on cumath

— 3 years ago by Sayeeda Sumaiya

I am trying to apply for a job but there is an issue with a number so I want to delete my old account

— 3 years ago by Nur Atikah Binti Azmi

Delete my account cuemath

— 3 years ago by Trevor Yang

Hey I would like my data and information and this account to be deleted from cuemath As I was using the app, I use my number to log in which is 61487724875 and email which is trevor.yang11@redacted in regarding the GDPR/CCPA law that my information and data be deleted from the system. If my data is not deleted the penalty for non-compliance is a $7,500 fine under the CCPA and 4% of annual turnover under GDPR law. Thank you