Contact Crayola Create & Play Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Crayola Create & Play.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Still can't pull up our current progress, or can't get a password reset to try to log in again, which I'm sure I've made an account, and subscription doesn't expire until March 2024.... Plz send help, lolEDIT: To clarify, only crayola has issues with play pass, every other app works fine.

2. Game needs to be fixed, it says it only needs connection once a week to keep the subscription active, yet I have to go out and find internet every time we want to use the game, even if it's in the same day to keep everything unlocked.

3. Keep up the good work Crayola!This game is good in all but I dont really like how you need a subscription to enjoy all it has.

4. Love the app with all the colorful content; I had it before when the subscription was only 5$ or so, now the amount is 25+ for a year which isn't bad but my son accidentally deleted the app and after redownload it shows no subscription, says my account thru email isn't recognizable.

5. Can't even download as that's not enough.Love it! Works great on my Samsung tabA!$25/year to keep this running and updated is not a bad price as Crayola is usually reasonable with their prices.

6. Be prepared for a lot of subscription prompts and time wasted trying to figure out why it stopped being unlocked.Took 2 hours to download.

7. If you could either lower the price of the subscription to like $10.99 or $9.99 a month that'll be nice or just make half or all of the games and things freeThe app looks awesome, but it won't start on a restricted account.

8. Please don't be weirded out how I'm 11 and enjoy this.Instead of downloading an installer and giving the option to move to external storage, it asks to download the game in its entirety.

9. Even on an unrestricted account it needs to download a video before anything else will happen, so it won't work offline.

10. My daughter used to play it all the time but when I told her I wouldn't pay for her to have all the stuff she doesn't play it often.

11. Why oh why do developers needlessly hobble their products like this? It's so unnecessary.For whatever reason I can't see my review posted from my other device.

1. Fix Crayola Create & Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Crayola Create & Play: Restarting the app will resolve most errors.
2. Update the Crayola Create & Play App. Here is how:
   1. On Android goto PlayStore » Search for "Crayola Create & Play" » Open Crayola Create & Play » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crayola Create & Play » click "UPDATE".
3. Clear Crayola Create & Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Crayola Create & Play servers.
   1. On Android, goto Settings » Apps » Select "Crayola Create & Play" » click Storage » click "Clear Cache".
4. Check Crayola Create & Play app permissions. If any of these permissions required to use your device's features are disenabled, Crayola Create & Play might not work.
5. Uninstall and reinstall Crayola Create & Play. If nothing else has worked, completely uninstall Crayola Create & Play then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Crayola Create & Play not working

2. Fix Crayola Create & Play Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Crayola Create & Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Crayola Create & Play not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Crayola Create & Play may not be able to connect to the Internet when running in the background.