Contact Mermaids Customer Service

Why chat with our AI Mermaids Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Mermaids.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. if you play this, I hope you have fun!!!!!!!it is a cool game for my kids it keeps them intertained and not drawing on our walls and on our windows that is why I love it so no more messes to clean they ask if they can go in the play room and do it on their ipad and of course I say yes it is also a learning coloring game download it now I promise Don,t wait until the last second and just it will keep them from complaining over not getting to draw on the walls so I recommended for you to download it right now my daughter colors so amazing.This is the nice game, but, can you add something that more fun in this game? Like a event that you can draw your own mermaid character, and other people will coloring it, or a mission, yea it if you want to, but if you don't it's okay too, because this game is very very nice for me.This app is super fun and time consuming.

2. other that that, I would definitely recommend it to anyone who is thinking of getting it.Installed this to testing for allowing my son to play with this... Was greeted by mandatory Privacy Policy acceptance requirement that told that this App is only for people over 18 and tracking is mandatory, even if testing with Play Pass allowing for App usage without advertisement.

3. I could even opt-in if tracking would include only semi-anonymous device id that would include only time spend with different pictures.The games fun but there arn't many choices when it comes to choosing pictures.

4. Other than that this an awesome app!!Too many ads Though I appreciate FTP apps/ games need to make money somehow, 30-sec ads for every picture you want to color is ridiculous.

5. And a lot of the pictures are already on other mermaid coloring games.

6. Other apps have the ability to save the paint, and return later to finish it which is great giving life is hectic.

7. Other then that I really do like the game.fun coloring pages.

8. Some other programs also skip tracking with Play Pass, as ad stuff isn't enabled.

9. You don't draw like in real life, because when you tap on the spot you want to draw on, it fills in all by its self.

10. It only saves them on the app.I love this game because I love the sea.

11. Pictures are simple and child-like, no detailed, challenging content for older users.

1. Fix Mermaids Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mermaids: Restarting the app will resolve most errors.
2. Update the Mermaids App. Here is how:
   1. On Android goto PlayStore » Search for "Mermaids" » Open Mermaids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mermaids » click "UPDATE".
3. Clear Mermaids app cache: Clearing cached data will force your app to retrieve the latest data directly from Mermaids servers.
   1. On Android, goto Settings » Apps » Select "Mermaids" » click Storage » click "Clear Cache".
4. Check Mermaids app permissions. If any of these permissions required to use your device's features are disenabled, Mermaids might not work.
5. Uninstall and reinstall Mermaids. If nothing else has worked, completely uninstall Mermaids then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mermaids not working

2. Fix Mermaids Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mermaids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mermaids not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mermaids may not be able to connect to the Internet when running in the background.