Contact Pixicade Customer Service

Why should I report an Issue with Pixicade - Game Creator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AlgoCrunch, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. when you buy the product, you get 800 games, however, every time you take a picture, the number of games decreases, and Kids don't realize this and take several shots of the same game, wasting game slots.

2. These helped tremendously when showing kids how to create, upload, edit, and play their games! Once the kids got the hang of it...the couldn't stop drawing new games!! The only downside was that the upload time of 30 seconds took a little longer than impatient kids were willing to wait, at times.

3. Luckily, I was right! They love to draw the different levels and then change how the elements move and work with the app (and tweak any errors that might prevent the game from working correctly).

4. However, my elementary students would love using this product.Very awesome game when it works and lets you edit your pics, logged out, shut devices off, switched devices, ect.

5. Besides that I recommend Pixicade! Loved it.We had so much fun making games with the Pixicade Mobile Game Maker.

6. The number is high, 1200 games, but every draft is considered a game.

7. They both love to draw and love to play games of all kinds, so I thought they would have a really good time with this.

8. About 15 times, sometimes it'd let me do SOME editing, other times none at all, then it'd just freeze, its like its also not refreshing, the game of the day has been on my screen for the second day now, soooo much fun though when it works properly!!!!!I really liked how detailed the instructions and YouTube videos were.

9. The app is also really cool because they can try out games created by other users, and share their own games with friends.Pixicade is one of the most creative, fun and unique games.

10. Overall this is a great product! review for the The Kit provides you with everything you need to know to create fantastic games.

11. The only thing that was complicated was that when we would take a picture of our game the app would read the wrong colors especially cause as you level up or move to the next book the colors change so sometimes it wouldn't work.

1. Fix Pixicade Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pixicade: Restarting the app will resolve most errors.
2. Update the Pixicade App. Here is how:
   1. On Android goto PlayStore » Search for "Pixicade" » Open Pixicade - Game Creator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixicade » click "UPDATE".
3. Clear Pixicade - Game Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixicade servers.
   1. On Android, goto Settings » Apps » Select "Pixicade - Game Creator" » click Storage » click "Clear Cache".
4. Check Pixicade app permissions. If any of these permissions required to use your device's features are disenabled, Pixicade might not work.
5. Uninstall and reinstall Pixicade. If nothing else has worked, completely uninstall Pixicade then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pixicade not working

2. Fix Pixicade Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pixicade be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pixicade not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pixicade may not be able to connect to the Internet when running in the background.