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Steps to Troubleshoot & Fix My Kids Piano Issues
1. Fix My Kids Piano Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart My Kids Piano: Restarting the app will resolve most errors.
Update the My Kids Piano App. Here is how:
On Android goto PlayStore » Search for "My Kids Piano" » Open My Kids Piano - Free Music Game » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for My Kids Piano » click "UPDATE".
Clear My Kids Piano - Free Music Game app cache: Clearing cached data will force your app to retrieve the latest data directly from My Kids Piano servers.
On Android, goto Settings » Apps » Select "My Kids Piano - Free Music Game" » click Storage » click "Clear Cache".
Check My Kids Piano app permissions. If any of these permissions required to use your device's features are disenabled, My Kids Piano might not work.
Uninstall and reinstall My Kids Piano. If nothing else has worked, completely uninstall My Kids Piano then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing My Kids Piano not working
2. Fix My Kids Piano Server issues & Internet Connection
Check network connection: An unstable Internet will make My Kids Piano be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to My Kids Piano not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, My Kids Piano may not be able to connect to the Internet when running in the background.
Reported Issues
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