Contact Surprise Eggs Customer Service

Why chat with our AI Surprise Eggs Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Surprise Eggs.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Plus the developer gives the option to remove all ads for FREE!! For that alone is a big human thank you =))) keep up the great work 👌🏻☺️Haven't start using it, but it's nice that you can use the app without the adds, as most kids gets frustrated if adds pop up especially if they are enjoying themself so thank you for that.Simple app, my daughter liked it .

2. It is also good that there is an option to remove ads especially to those toddlers that irritates them while playing.My daughter 2.8 years old adores this app!!! Its super simple to use.

3. I've been bombarded with ads on all toddler learning games and this is refreshing that I'm not taking the phone from my son causing unnecessary meltdowns because he thinks I'm just teasing him with the phone.My 3 year old loves this game.

4. I look forward to playing your app and trying your others.My almost 3 year old loves this game and it's really helping which his speech development as it says the word and he repeats it.

5. The no ads option is brilliantExcellent app! My 25mnth old son recognises and can sound out the whole alphabet and can count to ten thanks to this game.

6. The option to turn off ads for a kids app is amazing, thoughtful and kind! Thank you.

7. He has learned some new musical instruments and fruit because of it and can't wait for new categories to be added.I'm giving this app five super stars and I haven't even played it yet.

8. Once I figured that out, it's a nice app, would recommend.The game is good for babies and toddlers.

9. shows you an ad you cant skip, and you realize you can remove ads in the settings for free.

10. Thank you! It would be fantastic if it would do lower case letters and their sounds as well as upper case and the name.

11. Just a tip, I had a hard time figuring out how to get into the settings, you have to touch under the math question to answer and confirm you're an adult.

1. Fix Surprise Eggs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Surprise Eggs: Restarting the app will resolve most errors.
2. Update the Surprise Eggs App. Here is how:
   1. On Android goto PlayStore » Search for "Surprise Eggs" » Open Surprise Eggs - Game for Baby » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Surprise Eggs » click "UPDATE".
3. Clear Surprise Eggs - Game for Baby app cache: Clearing cached data will force your app to retrieve the latest data directly from Surprise Eggs servers.
   1. On Android, goto Settings » Apps » Select "Surprise Eggs - Game for Baby" » click Storage » click "Clear Cache".
4. Check Surprise Eggs app permissions. If any of these permissions required to use your device's features are disenabled, Surprise Eggs might not work.
5. Uninstall and reinstall Surprise Eggs. If nothing else has worked, completely uninstall Surprise Eggs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Surprise Eggs not working

2. Fix Surprise Eggs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Surprise Eggs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Surprise Eggs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Surprise Eggs may not be able to connect to the Internet when running in the background.