Contact CheckIfReal Customer Service

Why chat with our AI CheckIfReal Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of CheckIfReal.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also this could just be a website so people don't need to install an app.The results page doesn't use ssl so I can't view it.

2. Won't pick up the upc tag either on older shoes.Easy and quick to useThe worst scanning app i have ever used.

3. Would make more sense to have unique codes and show when they were authenticated.

4. There is no workaround.Doesn't scan.

5. Scanning unreliable.

1. Fix CheckIfReal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CheckIfReal: Restarting the app will resolve most errors.
2. Update the CheckIfReal App. Here is how:
   1. On Android goto PlayStore » Search for "CheckIfReal" » Open CheckIfReal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CheckIfReal » click "UPDATE".
3. Clear CheckIfReal app cache: Clearing cached data will force your app to retrieve the latest data directly from CheckIfReal servers.
   1. On Android, goto Settings » Apps » Select "CheckIfReal" » click Storage » click "Clear Cache".
4. Check CheckIfReal app permissions. If any of these permissions required to use your device's features are disenabled, CheckIfReal might not work.
5. Uninstall and reinstall CheckIfReal. If nothing else has worked, completely uninstall CheckIfReal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CheckIfReal not working

2. Fix CheckIfReal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CheckIfReal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CheckIfReal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CheckIfReal may not be able to connect to the Internet when running in the background.