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Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete Official ITIL Account through Email

There are 2 methods to get your data (and account) deleted by Official ITIL® v3 App:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Official ITIL using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Official ITIL to delete your account/data:


  1. To delete your Official ITIL account, contact Official ITIL via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Official ITIL of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to feedback@redacted... Login to see email.



2. How to Delete Official ITIL on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Official ITIL® v3 App".


3. Delete Official ITIL on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Official ITIL® v3 App" and Click "Uninstall".



6 details about Official ITIL app

1. Written by Sharon Taylor, ITIL’s chief examiner, and Candace Dunwoodie, ITIL senior examiner, each question replicates the style, topics and content of the official exams.

2. By using or purchasing the App you acknowledge and agree that you have read and understand these terms and conditions and agree to be bound by them as in effect at the time of download.

3. By using the App you also agree to be bound by AXELOS’ Privacy Policy which is incorporated by reference into the Terms and Conditions and apply to your use of the App.

4. The mobile application “ Official ITIL® Exam App” (the App) is subject to licence terms.

5. Designed to support accredited v3 ITIL Foundation training, the app contains 300 exclusive questions which you won’t find anywhere else.

Liked Official ITIL? you may also like other Education apps like Official ITIL 4 Foundation App; iPlus TV - Official App; Official Car/Bike DTT Ireland; PTE Academic Official Practice;

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