Published by Caltrain on Feb 6, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Caltrain collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. view network connections
  7. create accounts and set passwords
  8. full network access
  9. run at startup
  10. use accounts on the device
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet


1. Delete Caltrain Account through Email

There are 2 methods to get your data (and account) deleted by Caltrain Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Caltrain Mobile account remove Caltrain Mobile account


Now you understand what the Law says, Send your Request directly to Caltrain using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Caltrain to delete your account/data:


  1. To delete your Caltrain account, contact Caltrain via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Caltrain of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ctmobileticketsupport@redacted... Login to see email.



2. How to Delete Caltrain on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Caltrain Mobile".


3. Delete Caltrain on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Caltrain Mobile" and Click "Uninstall".



9 details about Caltrain app

how to delete Caltrain Mobile delete Caltrain Mobile guide

1. The official mobile ticketing app from Caltrain! The Caltrain Mobile app lets you purchase and use fares instantly on your phone—anywhere, anytime.

2. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go.

3. A cellular network or a wireless Internet connection is required to purchase tickets, but you can use your activated tickets offline.

4. - Don't uninstall the Caltrain Mobile app or erase your phone while you have active tickets on it.

5. - Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

6. - Buy and use fares instantly using a debit/credit card or your PayPal account.

7. - No need to carry cash, count exact change, or find a ticket machine.

8. - Pay a single fare or multiple fares for a group of riders.

Liked Caltrain? you may also like other Travel & Local apps like TAV Mobile; Assist America Mobile; SamTrans Mobile; Vancouver PD Mobile; PassWallet - mobile passes;

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