Published by Ministry of Health NZ

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete NZ COVID Tracer Account through Email

There are 2 methods to get your data (and account) deleted by NZ COVID Tracer:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to NZ COVID Tracer using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get NZ COVID Tracer to delete your account/data:


  1. To delete your NZ COVID Tracer account, contact NZ COVID Tracer via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NZ COVID Tracer of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to help@redacted... Login to see email.



2. How to Delete NZ COVID Tracer on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NZ COVID Tracer".


3. Delete NZ COVID Tracer on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NZ COVID Tracer" and Click "Uninstall".



12 details about NZ COVID Tracer app

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1. Sign up for contact alerts in case you’ve checked into a location at the same time as someone with COVID-19, or exchanged anonymous Bluetooth keys with someone with COVID-19.

2. Help contact tracing go faster by creating a private digital diary of the places you visit.

3. If you test positive for COVID-19, you can also upload your anonymous Bluetooth Tracing keys so that other app users who have been close to you will be quickly notified.

4. It helps you protect your friends, whānau and community by enabling faster contact tracing.

5. If you’re found to have COVID-19, you can share your digital diary with contact tracers.

6. NZ COVID Tracer is the Ministry of Health’s official contact tracing mobile app.

7. Any personal information you choose to share with contact tracers will be used only for public health purposes and never for enforcement.

8. Information about who you have encountered using Bluetooth Tracing will never leave your phone and is automatically deleted after 14 days.

9. The Ministry of Health has worked closely with the Privacy Commissioner and independent security experts during the development of NZ COVID Tracer to ensure your privacy and data security are protected.

10. This will help us identify whether any of your friends, whānau or community members may have also been exposed, so we can respond quickly and stop any further spread of the virus in New Zealand.

11. Use Bluetooth Tracing to enable the Exposure Notification System on your phone.

Liked NZ COVID Tracer? you may also like other Health & Fitness apps like Ghostracer - GPS Run & Cycle; COVID Alert - Let’s protect each other; SwissCovid; COVID-19 Andhra Pradesh;

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