Learn how to cancel TotalAV Mobile Security subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel TotalAV Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "TotalAV Mobile Security".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "TotalAV" and click "Cancel Subscription".


cancel TotalAV Mobile Security subscription 1 cancel TotalAV Mobile Security subscription 2


Cancel TotalAV Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "TotalAV Mobile Security" » click "Cancel Subscription".
  3. Your subscription to TotalAV will now be canceled.


Cancel TotalAV Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "TotalAV Mobile Security" or "Protected.net Group Limited" » "Cancel".
  4. You are now unsubscribed from TotalAV


Cancel TotalAV via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to support@redacted... Login to see email.

Alternatively, you can directly ask TotalAV customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on TotalAV's Website

  1. Visit their website - https://www.totalav.com and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About TotalAV Mobile Security App

cancel TotalAV Mobile Security howto cancel TotalAV Mobile Security guide

1. Note: TotalAV Mobile Security uses the Accessibility permission to collect data about websites visited to provide website blocking and app locking functions.

2. As well as security and privacy, TotalAV comes equipped with photo, video and contact management to locate duplicates, old screenshots and unwanted bursts so you can free up space on your device.

3. A monthly subscription is required to activate the 7-day trial (see in-app product pricing).

4. An all in one solution combining antivirus, dangerous website protection, VPN for enhanced privacy and a host of robust cybersecurity tools.

5. Cancel the subscription from your Google Play account before the end of the trial to avoid payment.

6. After the 7-day trial, your subscription will start and automatically renew monthly unless canceled.

7. TotalAV respects your online privacy and is dedicated to safeguarding your personal data.

8. Get TotalAV; your on-the-go solution for mobile security!

9. The 7-day trial is valid for one subscription only.

10. You can manage your subscriptions and adjust automatic renewal in your Google Play settings after purchase.

11. See for more information.

Reported Cancelation Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • pido que se me cancele y que se me haga el reembolso cobrado por paypal que no ee autorizado debido que no quiero seguir con este anti virus

    — by mayra alejandra angulo cetre 2 years ago

  • I have sent in a DISPUTE to PAYPAL and a letter of cancelation and was sent all kind of information and steps to do this on Google Play and don't even use Google Play and got the TotalAV app from digitaltrends but it would NEVER work.

    My ticket # is 220613- AGIWZLA
    Email : laurasexton79@redacted
    I could never even access the app or the link sent to my phone and my email numerous times. There is malware or something on my phone that BLOCKS IT. Also I just wanted to try the $2.99 promo and was charged $39.99 TWICE!! I've been working on this refund or trying to get this to work now for over a month and was charged for something I never even asked for or bought and it went thru my PayPal. I canceled my bank card over this so it cannot go back on that bank debit card as it was a subscription and also canceled it thru the PayPal app! You can put the amount $39.99+ $39.99 + $2.99 on my NEW GO2bank Card

    # 4133 3103 3693 7904
    08/26- code 593 if needed IDK ?

    Thank YOU for your PROMPT attention in this matter as it has been over a month and I sent a 2nd email on June 13th and got back the above ticket #

    Sincerely,
    Laura Sexton Davis

    — by LAURA SEXTON 2 years ago

  • I have a pending transaction and I would like to cancel. I dont remember bank account details but I can provide the bank account its being deducted for.

    — by Jonathan Tan Wei Han 2 years ago

More from the developer