Published by Siemens AG

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Industry Online Support collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. full network access
  9. change your audio settings
  10. control vibration


1. Delete Industry Online Support Account through Email

There are 2 methods to get your data (and account) deleted by Industry Online Support:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Industry Online Support account remove Industry Online Support account


Now you understand what the Law says, Send your Request directly to Industry Online Support using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Industry Online Support to delete your account/data:


  1. To delete your Industry Online Support account, contact Industry Online Support via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Industry Online Support of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to feedback-android.industry@redacted... Login to see email.



2. How to Delete Industry Online Support on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Industry Online Support".


3. Delete Industry Online Support on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Industry Online Support" and Click "Uninstall".



12 details about Industry Online Support app

how to delete Industry Online Support delete Industry Online Support guide

1. Generally required to store data (your Favorites, your offline cache, your support requests, …) locally in the device.

2. To send us feedback with your device information attached (only if the checkbox for reading out the device data is checked).

3. With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.

4. • Send your product information or entries per e-mail in order to process the information directly at the workstation.

5. • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

6. Detail information can easily be added using the scan or photo function.

7. • Use the offline cache function to save your favorites to your device.

8. To scan a product code or attach an image to a support request.

9. • Send your requests to Technical Support at your convenience.

10. In this way you can call these entries, products and conferences even without network coverage.

11. To be able to use all features as usual, you need authorizations for the app.

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Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Fehler
    Server ist nicht verfügbar

    — by Hal Zoock 2 years ago

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