Published by Pronto Mobile Technologies on Sep 5, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Pronto collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. read phone status and identity
  11. view network connections
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet


1. Delete Pronto Account through Email

There are 2 methods to get your data (and account) deleted by Pronto:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Pronto account remove Pronto account


Now you understand what the Law says, Send your Request directly to Pronto using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Pronto to delete your account/data:


  1. To delete your Pronto account, contact Pronto via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Pronto of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to soporte@redacted... Login to see email.



2. How to Delete Pronto on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Pronto".


3. Delete Pronto on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Pronto" and Click "Uninstall".



12 details about Pronto app

how to delete Pronto delete Pronto guide

1. Nuestros viajes siguen siendo los más económicos, nuestro sistema de filtro de conductores nos permite asegurar la seguridad de todos nuestros usuarios, y en cualquier imprevisto, contamos con un excelente servicio a cliente.

2. Creemos en un servicio más justo para los conductores, repartidores y negocios, en el que puedan mejorar sus ingresos de manera más justa que otras plataformas.

3. Nuestro equipo técnico y de producto se encuentra constantemente trabajando para mejorar la aplicación y ofrecer a los usuarios, conductores y comercios, la mejor experiencia y las mejores herramientas para su día a día.

4. De esta manera podemos ofrecer un servicio más seguro y económico para los pasajeros.

5. Puedes pedir a domicilio o solicitar un servicio de transporte privado, y estaremos añadiendo más funcionalidades.

6. Tenemos restaurantes, farmacias, misceláneas y muchas opciones más, de donde podrás pedir tus productos favoritos.

7. Únete a Pronto y comienza a pedir viajes de manera rápida y económica, sin tener que esperar o arriesgar tu seguridad.

8. Somos la primer empresa mexicana que ofrece una Super App a sus usuarios.

9. Pide de tus locales favoritos y recíbelo en la puerta de tu casa.

10. Mantente al pendiente de nuestras actualizaciones.

11. Pensamos en ti.

Liked Pronto? you may also like other Maps & Navigation apps like Pronto Business; My Drone Hub; swisstopo; 北斗导航地图;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I need to delete my account and make a new one as my card information does not match up with my right address and so will not let me add money to my account.
    Many thanks ,
    Vanessa Marley.

    — by Vanessa 2 years ago

More apps from the developer