How to Delete RealPresence Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data RealPresence collects from your device

1. read sensitive log data
2. read your contacts
3. approximate location (network-based)
4. read phone status and identity
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. take pictures and videos
10. record audio
11. view Wi-Fi connections
12. read phone status and identity
13. view network connections
14. pair with Bluetooth devices
15. access Bluetooth settings
16. send sticky broadcast
17. full network access
18. change your audio settings
19. run at startup
20. prevent device from sleeping

1. Delete RealPresence Account through Email

There are 2 methods to get your data (and account) deleted by RealPresence Mobile - Tablet:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to RealPresence using the form below:

Alternatively, you can follow these steps below to get RealPresence to delete your account/data:

1. To delete your RealPresence account, contact RealPresence via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify RealPresence of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to polycom.dev@redacted... Login to see email.

2. How to Delete RealPresence on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete RealPresence Mobile - Tablet".

3. Delete RealPresence on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "RealPresence Mobile - Tablet" and Click "Uninstall".

1. Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their networks, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, POLYCOM recommends that you check the terms of your agreement with the operator prior to any use of the RealPresence Mobile.

2. Polycom RealPresence Mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices.

3. Polycom does not provide support or certify any functionality of RealPresence Mobile on other Android devices or OS versions.

4. Consult the Polycom RealPresence Mobile Support Forums at if you encounter issues with unsupported devices.

5. You must not be in violation of your wireless data service agreement, if any, when using Polycom RealPresence Mobile.

6. RealPresence Mobile is an easy-to-use video app that provides premium quality audio, video and content sharing.

7. IMPORTANT NOTE: IMPORTANT NOTE: For optimal use, Polycom recommends provisioning and management through Polycom RealPresence platform.

8. Cloud-based deployment gives users access to enterprise directories at the swipe-of-a finger.

9. for the complete list of supported devices and OS versions.

10. Users simply highlight a name, connect, and then collaborate.

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