Published by Polycom, Inc. on Dec 5, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data RealPresence collects from your device

  1. read sensitive log data
  2. read your contacts
  3. approximate location (network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. read phone status and identity
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. send sticky broadcast
  17. full network access
  18. change your audio settings
  19. run at startup
  20. prevent device from sleeping
  21. modify or delete the contents of your USB storage


1. Delete RealPresence Account through Email

There are 2 methods to get your data (and account) deleted by RealPresence Mobile - Phone:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete RealPresence Mobile - Phone account remove RealPresence Mobile - Phone account


Now you understand what the Law says, Send your Request directly to RealPresence using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get RealPresence to delete your account/data:


  1. To delete your RealPresence account, contact RealPresence via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify RealPresence of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to polycom.dev@redacted... Login to see email.



2. How to Delete RealPresence on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete RealPresence Mobile - Phone".


3. Delete RealPresence on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "RealPresence Mobile - Phone" and Click "Uninstall".



11 details about RealPresence app

how to delete RealPresence Mobile - Phone delete RealPresence Mobile - Phone guide

1. Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their networks, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, POLYCOM recommends that you check the terms of your agreement with the operator prior to any use of the RealPresence Mobile.

2. Polycom RealPresence Mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices.

3. Polycom does not provide support or certify any functionality of RealPresence Mobile on other Android devices or OS versions.

4. Polycom RealPresence Mobile for Android is supported on a wide variety of devices – see the release notes at for the complete list of supported devices and OS versions.

5. Consult the Polycom RealPresence Mobile Support Forums at if you encounter issues with unsupported devices.

6. You must not be in violation of your wireless data service agreement, if any, when using Polycom RealPresence Mobile.

7. RealPresence Mobile is an easy-to-use video app that provides premium quality audio, video and content sharing.

8. IMPORTANT NOTE: For optimal use, Polycom recommends provisioning and management through Polycom RealPresence platform.

9. Cloud-based deployment gives users access to enterprise directories at the swipe-of-a finger.

10. Users simply highlight a name, connect, and then collaborate.

Liked RealPresence? you may also like other Business apps like ACTi Mobile Client; ServSuite Mobile; V-CUBE Seminar Mobile; FineReader: Mobile Scanner App; Mobile Forms;

Reported Deleting Issues

No Issues reported yet. Be the first to report one!