Learn how to cancel LIVE by CF subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel LIVE Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "LIVE by CF".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "LIVE" and click "Cancel Subscription".


cancel LIVE by CF subscription 1 cancel LIVE by CF subscription 2


Cancel LIVE Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "LIVE by CF" » click "Cancel Subscription".
  3. Your subscription to LIVE will now be canceled.


Cancel LIVE Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "LIVE by CF" or "Ravel by CF Inc." » "Cancel".
  4. You are now unsubscribed from LIVE


Cancel LIVE via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to support@redacted... Login to see email.

Alternatively, you can directly ask LIVE customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on LIVE's Website

  1. Visit their website - https://www.cfshops.com/livebycf.html and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About LIVE by CF App

cancel LIVE by CF howto cancel LIVE by CF guide

1. LIVE by CF (including any updates or upgrades) may (i) cause your device to automatically communicate with Cadillac Fairview or its third-party service provider’s servers to deLIVEr the functionality described in the LIVE by CF Terms of Use and LIVE by CF Privacy Notice and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information and other information as described in the LIVE by CF Privacy Notice.

2. To request assistance with the removal or disabling of LIVE by CF, please contact Cadillac Fairview at The Cadillac Fairview Corporation Limited, 20 Queen Street West, 5th Floor, Toronto, ON M5H 3R4, or email LIVEbyCF@cadillacfairview. com.

3. By downloading or installing LIVE by CF, you consent to the installation of LIVE by CF and to future updates and upgrades, including automatic updates and upgrades.

4. These updates and upgrades may occur for various reasons including adding or removing functionality, fixing bugs, and addressing issues relating to security or performance.

5. LIVE by CF puts CF shopping centres in the palm of your hands.

6. You can withdraw your consent at any time by uninstalling LIVE by CF.

7. Note: We will be disabling our LIVE by CF app in summer 2024.

8. Browse your favourite retailers and plan your route all from your own device.

9. We'll suggest the best route to make sure you get to every stop on your list in the most efficient way, whether it is to get there quickly or take the least busy option.

10. Shops - Home for all information on our shopping centres.

11. Save time and plan ahead by using our navigation feature.

12. Please review the LIVE by CF Privacy Notice for more information on device permissions.

Reported Cancelation Issues

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