Learn how to cancel Ancestry: Family History & DNA subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel Ancestry Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "Ancestry: Family History & DNA".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "Ancestry" and click "Cancel Subscription".


cancel Ancestry: Family History & DNA subscription 1 cancel Ancestry: Family History & DNA subscription 2


Cancel Ancestry Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "Ancestry: Family History & DNA" » click "Cancel Subscription".
  3. Your subscription to Ancestry will now be canceled.


Cancel Ancestry Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "Ancestry: Family History & DNA" or "Ancestry.com" » "Cancel".
  4. You are now unsubscribed from Ancestry


Cancel Ancestry via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to MobileApps@redacted... Login to see email.

Alternatively, you can directly ask Ancestry customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on Ancestry's Website

  1. Visit their website - http://www.ancestry.com and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About Ancestry: Family History & DNA App

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1. Add Traits to your DNA results to see how your genes could influence 35+ fitness, nutrient, sensory and appearance traits. • Search the census records and access more than 1. • Curious about your family tree? • Learn about historical events that affected your ancestors’ lives.

2. Explore who and where you personally came from through photos, stories, historical records, and so much more— even your ethnicity and family communities if you’ve taken an AncestryDNA® test.

3. And with just one relative’s name, you can start to discover your family history anytime, anywhere with Ancestry®, the top genealogy app*. • Personal traits.

4. Download the Ancestry Family History & DNA app to start exploring your heritage and more, today!

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