Published by Ada Health on Oct 8, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Ada collects from your device

  1. view network connections
  2. full network access
  3. prevent device from sleeping
  4. receive data from Internet


1. Delete Ada Account through Email

There are 2 methods to get your data (and account) deleted by Ada – check your health:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Ada – check your health account remove Ada – check your health account


Now you understand what the Law says, Send your Request directly to Ada using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Ada to delete your account/data:


  1. To delete your Ada account, contact Ada via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Ada of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hello@redacted... Login to see email.



2. How to Delete Ada on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Ada – check your health".


3. Delete Ada on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Ada – check your health" and Click "Uninstall".



12 details about Ada app

how to delete Ada – check your health delete Ada – check your health guide

1. - Health assessment report – share relevant information with your doctor by exporting your report as a PDF.

2. Whatever's bothering you, from pain, headache, or anxiety to allergy or food intolerance, the free Ada app (symptom checker) could help you find answers from the comfort of your home.

3. - Personalized health information – your guidance is personal to your unique health profile.

4. You can check your symptoms online 24/7 and find out possible causes.

5. - BMI calculator – check your body mass index (BMI) and find out if you’re a healthy weight.

6. - Data privacy and security – we apply the strictest data regulations to protect and keep your information private.

7. - Assessments in 7 languages – choose your language and change it from the settings at any point: English, German, French, Swahili, Portuguese, Spanish, or Romanian.

8. - Health articles – read exclusive articles written by our experienced doctors.

9. You answer simple questions about your health and symptoms.

10. - Smart results – our core system connects medical knowledge with intelligent technology.

11. If you have any feedback or just want to get in touch, reach us at hello@ada.com. Your feedback will be processed in accordance with our Privacy Policy [ ].

Liked Ada? you may also like other Medical apps like Pregnancy Checklists; Color Blind Check; ACH HealthCheck; Blood Pressure Tracker : BP Logger : BP Checker;

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