Published by City of Los Angeles on Jul 12, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data MyLA311 collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view network connections
  12. full network access
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet


1. Delete MyLA311 Account through Email

There are 2 methods to get your data (and account) deleted by MyLA311:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete MyLA311 account remove MyLA311 account


Now you understand what the Law says, Send your Request directly to MyLA311 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get MyLA311 to delete your account/data:


  1. To delete your MyLA311 account, contact MyLA311 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify MyLA311 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to 311@redacted... Login to see email.



2. How to Delete MyLA311 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete MyLA311".


3. Delete MyLA311 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "MyLA311" and Click "Uninstall".



12 details about MyLA311 app

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1. • Looking for the nearest park? Want to cool off on a hot day? Need to return a library book? The ‘City Info’ feature conveniently maps the closest parks, libraries, fire and police stations, golf courses, public pools, tennis courts, golf courses, parking lots, and more.

2. MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.

3. • The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup .

4. • No more stamps and envelopes needed! MyLA311 also allows you to pay your Los Angeles Water and Power bill right from your mobile device.

5. With MyLA311, City of Los Angeles information and services are just a few taps away.

6. • You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds.

7. • Registered accounts can now login and view all their service requests and the current status.

8. You can still submit service requests and use the app without registering.

9. • If you have an account with LADWP.com you already have an account with MyLA311.

10. • We have recently added user registration.

11. This is completely optional.

Liked MyLA311? you may also like other Travel & Local apps like gg; ArriveCAN; iMotoneige; Bird — Ride Electric; Check-Mig;

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