Learn how to cancel COVID Certificate subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel COVID Certificate Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "COVID Certificate".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "COVID Certificate" and click "Cancel Subscription".


cancel COVID Certificate subscription 1 cancel COVID Certificate subscription 2


Cancel COVID Certificate Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "COVID Certificate" » click "Cancel Subscription".
  3. Your subscription to COVID Certificate will now be canceled.


Cancel COVID Certificate Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "COVID Certificate" or "Federal Office of Public Health FOPH" » "Cancel".
  4. You are now unsubscribed from COVID Certificate


Cancel COVID Certificate via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to covid-zertifikat@redacted... Login to see email.

Alternatively, you can directly ask COVID Certificate customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on COVID Certificate's Website

  1. Visit their website - https://www.bag.admin.ch/bag/de/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/covid-zertifikat.html and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About COVID Certificate App

cancel COVID Certificate howto cancel COVID Certificate guide

1. When the app is first launched after installation on the mobile device, a brief introduction provides information on how to use it and how to scan a hard-copy COVID certificate.

2. COVID Certificate is the official app for storing and presenting Swiss COVID certificates.

3. In Switzerland, people who have been vaccinated, or who have tested negative or recovered from COVID can apply for a COVID certificate. 3.

4. COVID certificate data is stored solely on the mobile device.

5. It is possible to store several COVID certificates in the app, e. g. for family members, or several COVID test certificates.

6. In the app, the required COVID certificate can be selected, and presented if desired.

7. COVID certificates are generated by the FOITT, but are not stored in a central system.

8. Use of the COVID Certificate app is voluntary and free of charge.

9. COVID certificates are protected by a digital seal (signature) and are thus forgery-proof.

10. It is developed by the Federal Office of Information Technology, Systems and Telecommunication FOITT on behalf of the Federal Office of Public Health.

11. All data contained in a certificate's QR code can also be displayed.

12. That is why it is not possible to obtain a copy of an issued certificate.

13. The app shows the time of your vaccination or test and how long ago you had the vaccination or test.

Reported Cancelation Issues

No Issues reported yet. Be the first to report one!