How to Delete COVIDWISE Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete COVIDWISE Account through Email

There are 2 methods to get your data (and account) deleted by COVIDWISE:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to COVIDWISE using the form below:

Alternatively, you can follow these steps below to get COVIDWISE to delete your account/data:

1. To delete your COVIDWISE account, contact COVIDWISE via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify COVIDWISE of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to covidwise@redacted... Login to see email.

2. How to Delete COVIDWISE on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete COVIDWISE".

3. Delete COVIDWISE on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "COVIDWISE" and Click "Uninstall".

1. The text also lets individuals who have tested positive know they may retrieve an 8-digit verification code from the COVIDWISE Verification Portal at You must enter your last name, date of birth, and the phone number that matches the information from your registered COVID-19 test to verify your positive result.

2. When VDH receives any positive COVID-19 lab result registered with a valid mobile phone number, we will automatically send a text message to that individual, which provides rapid notification and encourages them to stay home and away from other people.

3. Apple and Google will delete the exposure notification service tools from their respective operating systems once the pandemic reaches a point that public health no longer requires the use of this technology.

4. COVIDWISE is the official COVID-19 exposure notification app for the Commonwealth of Virginia’s Department of Health (VDH).

5. Your personal use of COVIDWISE will significantly help inform Virginians suspected of having been within close proximity to someone with a positive COVID-19 diagnosis.

6. If the timeframe was at least 15 minutes and the estimated distance was within six feet, then the other user receives a notification of a possible exposure.

7. This is vitally important as the business sector, healthcare industry, K-12 schools, institutions of higher education, religious organizations, sporting/recreation activities, and others rely on appropriate interventions to ensure the health of our communities and maintain economic viability.

8. This prevents people from falsely reporting positive results, which could generate false exposure notifications.

9. If you have the current Apple or Google operating system installed on your device, you may have noticed that Exposure Notifications are now included.

10. If someone reports to the app that they tested positive, the signals from their app will search for other app users who shared that signal.

11. Laboratory results for all persons who test positive for COVID-19 are sent to VDH.

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