Published by KEOLIS GRAND NANCY on Dec 22, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data STAN collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. view network connections
  9. pair with Bluetooth devices
  10. full network access
  11. prevent device from sleeping
  12. receive data from Internet


1. Delete STAN Account through Email

There are 2 methods to get your data (and account) deleted by STAN:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete STAN account remove STAN account


Now you understand what the Law says, Send your Request directly to STAN using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get STAN to delete your account/data:


  1. To delete your STAN account, contact STAN via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify STAN of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to reseau.stan.nancy@redacted... Login to see email.



2. How to Delete STAN on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete STAN".


3. Delete STAN on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "STAN" and Click "Uninstall".



STAN App Details

how to delete STAN delete STAN guide

Transports en commun de la Métropole du Grand Nancy Téléchargez l’application officielle du réseau Stan, le réseau de transport bus et tram de la Métropole du Grand Nancy : elle facilite vos déplacements sur les lignes du réseau grâce à ses fonctionnalités : • Horaires en temps réel, horaires des lignes et un accès rapide grâce à vos favoris • Recherche d’itinéraire, depuis votre position, depuis une adresse, un lieu public, un arrêt du réseau et tenant compte des déviations en cours dans les solutions qui vous sont proposés • Toutes les infos trafic, les actualités du réseau et les tarifs • La gestion de votre compte personnel : inscription aux info trafic, gestion de vos favoris… Et prochainement : • E-boutique : rechargement de votre carte SimpliCités • Vos démarches en ligne : souscription de votre abonnement, demande de carte, résiliation / suspension de votre abonnement… • Paiement en ligne des amendes Simplifiez-vous les transports en commun avec l'application STAN !

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