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There are 2 methods to get your data (and account) deleted by Euskotren:
Now you understand what the Law says, Send your Request directly to Euskotren using the form below:
Alternatively, you can follow these steps below to get Euskotren to delete your account/data:
1. - Call the 112 emergency number from any screen of the app; that call will also appear (with the data of the caller) in the Euskotren Incident Manager and the SOS Deiak Coordination Centre.
2. - The online app establishes your position and tells you which is the closest station/stop for your chosen transport, along with the next two departure times.
3. The Euskotren official application is available in Basque, Spanish, English and French.
4. - Report anti-social behaviour that may occur in the train/tramway and/or station/stop.
5. - The ON-LINE feature allows information updates in real time.
6. - Search by selecting station/stop start/end, day and time.
7. - Send in your Complaints, Claims, Suggestions and Appreciation.
8. - You do not need to register, just download the app to use the above features.
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