Published by Hamburger HOCHBAHN AG on Mar 20, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data hvv collects from your device

  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. view Wi-Fi connections
  5. view network connections
  6. change network connectivity
  7. full network access
  8. run at startup
  9. prevent device from sleeping
  10. receive data from Internet


1. Delete hvv Account through Email

There are 2 methods to get your data (and account) deleted by hvv - route planner & tickets:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete hvv - route planner & tickets account remove hvv - route planner & tickets account


Now you understand what the Law says, Send your Request directly to hvv using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get hvv to delete your account/data:


  1. To delete your hvv account, contact hvv via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify hvv of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to app-feedback@redacted... Login to see email.



2. How to Delete hvv on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete hvv - route planner & tickets".


3. Delete hvv on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "hvv - route planner & tickets" and Click "Uninstall".



12 details about hvv app

how to delete hvv - route planner & tickets delete hvv - route planner & tickets guide

1. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time.

2. With the intelligent hvv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket.

3. Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus.

4. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster.

5. Our goal is to make mobility by public transport in Hamburg as comfortable as possible.

6. Enable your contacts in the app and select your destination in the route planner directly from your address book.

7. As soon as you know where you want to go, all you need is the right public transport ticket.

8. Your hvv app connects you to public transport in Hamburg and the surrounding areas.

9. In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via a push message.

10. This saves you time when planning your route and makes it even easier to start your journey.

11. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets.

Liked hvv? you may also like other Maps & Navigation apps like Cycling Route Planner & Maps; Bangalore Metro : Schedule, Fare, Time Route & Map; PlanMyRoute: Run Route Planner; Road Trip - Scenic Route Planner; Maps Route Finder;

Reported Deleting Issues

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